What are the different ways to place an order for a patient?

Supplentia offers two ways to place an order for your patient. In both cases, you select the products and shipping address but the payment flow differs.

Place the order yourself: invoice goes to the patient

You complete the order and have the products shipped directly to your patient. The invoice is automatically sent to the patient, who pays afterwards. This is the best option if you want to ensure the treatment can start immediately, regardless of whether the patient pays upfront.

Place the order and send a payment link

You prepare the order but choose not to confirm it immediately. Instead, a secure payment link is sent to your patient. Only after payment is completed will the order be processed and shipped. This option gives you control over the product selection while keeping the payment step with the patient.