How do I recommend supplements and make sure my patient receives them?

Supplentia offers several flexible ways to guide your patient from advice to purchase. You can choose the method that best fits your workflow and the needs of your patient:

Email the care plan: the patient places the order

You create a care plan and send it via email. The patient receives a link with a clear overview of your recommendations, including product names, dosage, and instructions. They can review the plan and order the recommended supplements directly through Supplentia without needing to log in. An account is only required at checkout.

Place the order yourself: delivery to the patient, payment by the patient

You place the full order and select the patient’s delivery address. The invoice is automatically sent to the patient, who completes the payment themselves. This option is ideal if you want to control the contents of the order, while letting the patient handle the payment.

Order with payment link: patient completes payment

You place the order, but instead of paying, you choose to generate a payment link. The patient receives this link by email, reviews the order, and completes the payment. Once paid, the order is processed and delivered to their home.

Use a paper order form

Prefer working offline or with patients who aren’t digitally active? You can fill in a printable order form and give it to your patient. They can then order the correct products on their own via Supplentia using the form as reference.

Provide a Supplentia reference code

You can share your personal Supplentia reference with your patient. This creates a link between your account and theirs, so their prices and future orders are always tied to your advice. They can browse products on their own and order whenever they’re ready, even if you didn’t send a care plan.

Each method ensures your advice is respected, the right products are delivered, and the patient remains connected to your guidance. You can choose the approach that works best or combine them depending on the situation.