I want to request a product or brand. How does that work?
We’re constantly expanding our assortment and are always open to product or brand suggestions.
Requesting a product from an existing brand on our platform
In most cases, we can add products from brands we already work with. If it’s technically possible, we aim to process these requests within a few business days.
Requesting a new brand
All new brand requests are carefully reviewed. Professionals always receive a response, usually within one working day. We track which brands are requested most often and regularly assess whether it’s relevant and feasible to add them, based on quality, availability, and technical integration.
How to submit a request
Simply contact us via chat, email, or phone. We take every request seriously and keep you informed throughout the process. Please note: we can’t promise a timeline for new brand integrations, as this depends on factors like brand readiness, regulatory compliance, and ongoing negotiations.
Have a request or question? Let us know. We’re happy to hear from you.