How do I return a product?

You can request a return within 14 days after receiving your order. After your return request is approved, you’ll have another 14 days to send the product back.

Return shipping costs

• If the mistake is on our side (e.g., wrong product sent), the return is free. We’ll provide you with a prepaid return label.
• Changed your mind? Return shipping costs are at your expense. In this case, we’ll refund the full purchase price, excluding any original shipping fees.

Every return request is reviewed individually by our customer service team to ensure the right handling.

To request a return, just contact us via chat, phone, or email. We’ll be happy to assist you!